Mercedes Viano

Very poor customer service from the get go. Fill in an online enquiry form, receive a price from Gabriel - request for a formal quote do not hear back from the business. Ring and email nothing. This started in July and until October, after harassing corporate cars Australia did I get a formal quote. Rang them 5 times! After speaking to Craig on the phone, he advised Gabriel had made a mistake on the original quote. I asked for their revised price then. Still had to call myself to get the revised quote. Craig sends the revised quote, on a Friday, calls on Tuesday advising it doesn't include the second stop. Hang on (I requested that on the quote)! I had had enough and booked the job with another company, which were easy to deal with and quoted on what was required. Craig rang me, and after I advised that I had booked the job, Craig was rude to me and says "you get what you pay for and wont get out costumer service" in a rude tone and hangs up the phone. I say - stay away from this business. lack of communication and costumer service.